From interest to understanding.
AI is everywhere. But what does it mean for your team? KPN wanted to explore AI agents in a way that connects to everyday work.
For a management team without a development background, that starts with clear examples and room to experiment.
Start with the team’s work.
Together with Limelights, we shape a practical workshop around KPN’s context. We connect explanations of AI agents to familiar tasks and questions.
Participants explore what knowledge an agent needs, which steps it can support and where human oversight matters.
Understanding comes from trying.
The Copilot Studio workshop combines explanations, demonstrations and hands-on building. Participants experiment with agents and discover what it takes to make an idea work.
The aim is to gain experience and assess possibilities. An initial experiment provides a starting point for further development.
Something to build on.
After the session, we share the workshop materials, examples of collaborating agents and a recipe book with 22 Copilot Studio agent examples.
The team can revisit examples, share them internally and keep experimenting. A follow-up building session was proposed as a next step.